If you need help getting your account set up with James Clay and Sons, please use one of the following contact points:
James Clay Customer Services Phone: 01422 377560
James Clay Order Processing: orders@jamesclay.co.uk
James Clay Account Setup Technical Queries: sales@jamesclay.co.uk
Clayton Thomson (Edinburgh & East Coast AM): clayton@jamesclay.co.uk
Dom Nisbett (Glasgow & West Coast AM): dom@jamesclay.co.uk
- Week Commencing 24/03/25: This portal will close to orders after your last order cutoff for delivery this week
- 27/03/25: Your account will go live on the James Clay & Sons website (provided you have progressed your account application)
- 1st April onwards: All orders will be fulfilled from the James Clay & Sons system
Please fill out a James Clay & Sons application form here to allow us to get your account set up in advance of cutover
If you have any questions about the signup process or the integration in general, please see our Integration FAQ, or get in contact with your account manager
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